Customer Service

Sierra Dairy Lab has pick up points in Visalia, Fresno, Turlock, and Los Banos. Samples can be sent to us utilizing Greyhound bus or any other overnight service. We can successfully receive samples from anywhere in the state when the following conditions are met:

  • Samples must be packed with wet ice.
  • The ice and the samples should be put in separate plastic bags.
  • Each set of samples must have a temperature control sample included with them.
  • You must use an insulated container to ship them. The date and time of collection is important since the results will be compromised if the analysis is not performed in a timely manner.
  • Please call and let us know when to expect samples. Sample should arrive within 48 hours of sampling and the temperature must be between 0.0 and 4.4 degrees C. (32 and 40 degrees F). Do not freeze the samples.
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